Helps you quickly understand what these Terms do for you, including who can use Grooop, how Grooop works during beta, what rules apply when using it, how Gia fits in, what rights you keep over your content, and the limits and responsibilities that come with using the service.
These Terms set the rules for using Grooop. They explain what you can expect from us, what we expect from you, how features like Gia work, and the legal basics that apply when you use the app and website.
Grooop is intended for users aged 16 and over.
Grooop is currently provided in beta, so features may change, improve, or be removed more frequently while we continue developing the service.
You keep ownership of content you submit, but you give us a limited licence to host and use it to operate Grooop.
Gia helps with planning and coordination, but may be wrong or incomplete and should not be relied on as professional advice.
Users cannot currently delete messages themselves once sent, although we may remove content where needed.
Users cannot currently delete accounts in the app and should contact hello@groop-labs.com for account deletion requests.
Grooop is free to use at launch, although paid features or services may be introduced later.
Nothing in these Terms removes rights you have under applicable consumer law.
What these Terms cover, who provides Grooop, and when they apply to you.
Effective date: 12 April 2026
These Terms and Conditions (the Terms) govern your access to and use of Grooop, including the Grooop app, the website at groop-labs.com, any official website aliases we operate including grooop-labs.com, group-planning features, messaging features, and Gia, the AI assistant in the Grooop app.
Grooop is provided by Groop Labs Ltd (company number 16930324). In these Terms, Grooop, we, us, and our mean Groop Labs Ltd.
Grooop is currently made available in beta. This means some features may still change, be refined, or be removed as the service develops.
By creating an account, accessing Grooop, or using any part of the service, you agree to these Terms.
The company behind Grooop and how to reach us.
Groop Labs Ltd
Company number: 16930324
Email: hello@groop-labs.com
Registered office: 29 Balmoral Drive, Grantham, NG31 8SY, United Kingdom
If you need to contact us about these Terms or your use of Grooop, please use the details above.
Who can use Grooop and the minimum age requirement.
You may use Grooop only if:
If you create an account or use Grooop on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.
If we reasonably believe you do not meet the eligibility requirements, we may suspend or restrict access to Grooop.
Keeping your account secure, your info accurate, and how to request deletion.
You are responsible for your account and for any activity that takes place under it.
You agree to:
Users cannot currently delete their accounts themselves in the app. If you want to request account deletion, you should contact hello@groop-labs.com.
We may require you to verify certain information where reasonably necessary for security, fraud prevention, or legal compliance.
Your permission to use Grooop and how the service may evolve.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use Grooop for its intended purpose.
Grooop is a social coordination product designed to help friend groups plan more easily. Features may include messaging, scheduling support, group coordination, suggestions, context-aware assistance, and other related tools.
We may improve, change, add, pause, or remove features from time to time. We will try to do this in a way that is reasonable and proportionate.
What counts as your content, the rights you keep, and the licence Grooop needs to run.
You may submit, send, upload, or otherwise make available content through Grooop, including messages, replies, reactions, profile information, availability information, preferences, and other material (User Content).
You keep ownership of your User Content.
However, by submitting User Content to Grooop, you give us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, adapt, transmit, display, and otherwise use that User Content to the extent reasonably necessary to:
This licence continues only for as long as reasonably necessary for those purposes, subject to our retention practices and legal obligations.
You are responsible for the User Content you submit and for ensuring you have the rights needed to submit it.
Users cannot currently delete messages themselves once sent. We may, however, remove or restrict access to content where reasonably necessary for safety, legal compliance, policy enforcement, or operational reasons.
What Gia does, how it works, and why its outputs should be reviewed.
Gia is the AI assistant in the Grooop app.
Gia may use information such as messages, planning context, preferences, and related account or usage context to generate suggestions, summaries, coordination help, and other outputs within Grooop.
By using Gia, you understand and agree that:
We may use third-party providers to help us operate AI-assisted features.
As stated in our Privacy Policy, Gia does not use user messages to train AI models.
How Grooop handles availability, time, and location context for planning.
Grooop is designed to help groups coordinate around time, availability, and context.
When using planning features, you understand that:
You remain responsible for checking the accuracy and suitability of plans, times, locations, and arrangements.
Rules for using Grooop safely and lawfully, and what's not allowed.
You must use Grooop lawfully, responsibly, and in line with these Terms.
You must not:
We may investigate suspected misuse and take action where reasonably necessary.
How we may investigate misuse, moderate content, and enforce these Terms.
To protect users, Grooop, and third parties, we may take proportionate action where we reasonably believe it is necessary to:
We do not promise to monitor all activity, messages, or content, but we may review content and account activity where reasonably necessary for safety, support, security, service integrity, or legal compliance.
When we may suspend or end access, and what happens if you stop using Grooop.
You may stop using Grooop at any time.
We may suspend, restrict, or terminate your access to all or part of Grooop if we reasonably believe that:
Where appropriate, we may choose to warn you, restrict specific features, or take narrower action instead of terminating access.
Termination or suspension does not affect rights or obligations that by nature should continue, including provisions relating to intellectual property, liability, dispute resolution, and retained content or records.
What Grooop owns — the app, design, branding, and technology behind the service.
Grooop and its related materials, including the app, website, software, design, branding, visual elements, text, graphics, and underlying technology, are owned by us or our licensors and are protected by applicable intellectual property laws.
Except as expressly allowed by law or these Terms, you must not copy, modify, distribute, sell, lease, reverse engineer, decompile, or create derivative works from Grooop or any part of it.
These Terms do not transfer ownership of Grooop or our intellectual property to you.
When third-party services are involved and that their own terms apply.
Grooop may allow you to connect with or use third-party services, integrations, content, or websites.
Where you choose to use these features:
You are responsible for reviewing the terms and policies of relevant third-party services.
Grooop is free at launch — paid features may come later with clear pricing.
Unless we clearly state otherwise, Grooop is currently provided free of charge at launch.
Grooop does not have paid tiers at launch. However, this may change in future.
If we introduce paid features, subscriptions, or other paid services later on, we will present the relevant pricing, billing terms, renewal information, and any additional conditions before you are charged.
Any additional paid-feature terms will apply alongside these Terms where relevant.
Grooop is in beta, so features may change and uptime isn't guaranteed.
We work to keep Grooop available and functioning properly, but we do not guarantee that Grooop will always be uninterrupted, secure, error-free, or available at all times.
Because Grooop is currently in beta, you understand that some parts of the service may change more quickly than a fully mature release, and some features may still be tested, adjusted, replaced, or withdrawn.
From time to time we may:
Where reasonably possible, we will aim to make changes in a way that minimises disruption.
Your consumer rights still apply, and we aim to provide Grooop with reasonable care.
Nothing in these Terms is intended to exclude or limit rights you have under applicable consumer law.
Where consumer law applies, we will provide Grooop using reasonable care and skill.
If paid digital content or paid digital services are supplied by us in future, your statutory rights in relation to those services and that content will continue to apply.
If you think something is wrong with Grooop, please contact us so we can review the issue.
Limits on our liability and the rights that can never be excluded.
We do not exclude or limit liability where it would be unlawful to do so. This includes liability for:
Subject to the paragraph above, and to the fullest extent permitted by law:
Nothing in this section affects your mandatory consumer rights.
Where to find details on how your personal data is handled.
Our Privacy Policy explains how we collect, use, store, share, and protect personal data in connection with Grooop.
By using Grooop, you acknowledge that personal data may be processed in accordance with the Privacy Policy.
If there is any conflict between these Terms and the Privacy Policy on a data protection issue, the Privacy Policy will apply to the extent of that issue.
These Terms may be updated, here's how you'll know.
We may update these Terms from time to time.
If we make changes that are material, we will take reasonable steps to bring them to your attention, for example through the app, website, or another appropriate channel.
By continuing to use Grooop after updated Terms take effect, you agree to the revised Terms, except to the extent prohibited by law.
English and Welsh law governs these Terms, with consumer court rights preserved.
These Terms are governed by the laws of England and Wales.
If you are a consumer resident in the United Kingdom, you may also benefit from any mandatory protections of the law of the part of the UK in which you live.
If you are a consumer, you may bring legal proceedings relating to these Terms in the courts of the part of the UK where you live, or in the courts of England and Wales.
If you are not a consumer, the courts of England and Wales will have exclusive jurisdiction, unless applicable law requires otherwise.
How to get in touch with us about these Terms or anything else.
Groop Labs Ltd
Company number: 16930324
Email: hello@groop-labs.com
Address: 29 Balmoral Drive, Grantham, NG31 8SY, United Kingdom